Care Plans

Protect, Maintain, and Improve Your Website After Launch

A care plan gives your business defined ongoing support after the initial stabilization period. Final pricing, response targets, request limits, included hours, overages, and third-party expenses are confirmed in the service agreement.

Essential

$149–$249 /mo

Small informational websites that need routine oversight and occasional minor assistance.

Included
  • Monthly website health check
  • Platform and integration review
  • Up to one small content or configuration request per month
  • Email support
  • Quarterly backup or export review
  • Review of relevant platform notices
Not Included
  • New pages
  • Major features
  • Redesigns
  • Major integrations
  • Emergency-response coverage
  • Full rebuilds
  • Unapproved third-party expenses
Most Popular

Growth

$349–$599 /mo

Growing businesses that need regular updates, optimization, reporting, and faster support.

Included
  • Everything in Essential
  • Monthly analytics summary when analytics are configured
  • Up to three small monthly requests or an editable defined hour bank
  • Workflow optimization
  • Priority support
  • Recommendations for website improvements
  • Form and automation review
  • Quarterly strategy recommendations
Not Included
  • Major integrations
  • Full redesigns
  • Out-of-scope development projects
  • Unapproved third-party expenses

Priority

$750+ /mo

Businesses with active websites, business apps, frequent updates, important workflows, or a need for proactive support.

Included
  • Everything in Growth
  • Larger editable monthly hour bank
  • Faster response target
  • Proactive improvement recommendations
  • Staff support
  • Monthly strategy call
  • Release management
  • Higher-priority issue handling
  • Ongoing workflow and feature planning
Not Included
  • Full rebuilds
  • Unlimited development
  • Unapproved third-party expenses
  • Work outside the contracted hour bank or scope
Care Plan Comparison

Compare the Details

FeatureEssentialGrowthPriority
Health checksMonthlyMonthlyMonthly
Content requests1 / month3 / monthLarge hour bank
Included support hours—Editable bankLarger bank
Analytics summary—MonthlyMonthly
Workflow optimization—IncludedIncluded
Strategy meetings—QuarterlyMonthly call
Response targetStandardPriorityFastest
Release management——Included
Staff assistance——Included
Proactive recommendations—IncludedIncluded
Backup or export reviewQuarterlyQuarterlyQuarterly
Overage ratePer requestHourlyHourly

All plan pricing, features, and exclusions are editable by J.S.P. Admin. Final values are confirmed in your service agreement. Priority plan details are included above — contact us for a full Priority comparison.

Need help choosing?

Use the Plan Finder for a personalized recommendation, or request a consultation.